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Frequently Asked Questions

When will my item be shipped?

All items are shipped next working day via Royal Mail tracked 48 hour service.

Do you ship outside of Portugal?

Yes! We ship all our products from our base in Portugal across the world. Shipments outside of the EU will be subject to local import duties and taxes which are the responsibility of the purchaser. Shipping fees are calculated at checkout.

How do I know if my order was placed successfully?

You will receive an email from hello@ulu-seas.com with your order details, delivery address and order number. If you haven’t received an email, please check spam and promotions folders for order confirmation.

How do I contact you?

Drop us a line on hello@ulu-seas.com. We try our best to have all enquires replied to within 48 hours of standard business hours.